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Mfai Market - Terms and Conditions

Last updated: 04/07/2025

Welcome to Mfai Market! These Terms and Conditions outline the rules and guidelines for using our website, www.mfaimarket.com, and purchasing our products. By accessing or using our Site, you agree to abide by these terms. Please read them carefully, as they contain important information about your rights, responsibilities, and obligations.

Page 1: General Terms

1. Introduction

These Terms and Conditions (the “Terms”) apply to your use of Mfai Market’s website, www.mfaimarket.com, and any products or services offered by us. By using the Site, you acknowledge and agree to comply with the following terms. If you do not agree with these terms, please refrain from using the Site.

2. About Mfai Market

Mfai Market is an online marketplace that offers a wide range of products, including [insert categories: e.g., electronics, fashion, home goods, beauty, etc.]. We provide our customers with a seamless shopping experience through our secure, easy-to-use platform. By purchasing through our website, you agree to the following terms regarding the use of our Site and services.

3. Acceptance of Terms

By using or accessing the Mfai Market website, you agree to these Terms and Conditions. We may modify these Terms from time to time, and the changes will take effect immediately upon posting. It is your responsibility to review these Terms regularly. Your continued use of the Site signifies your acceptance of any changes.

Page 2: Account Creation and Use

4. Account Registration

To access certain features of our website, you may be required to create an account. During registration, you must provide accurate and complete information, including your name, address, email, and payment details. It is your responsibility to keep your account details confidential.

  • Account Security: You agree to protect your account login details and immediately notify us if you suspect any unauthorized use of your account. Mfai Market is not responsible for any losses or damages arising from unauthorized access to your account.

5. Use of the Site

You agree to use the Site solely for lawful purposes. You must not:

  • Use the Site in a manner that violates any applicable law or regulation.

  • Post, transmit, or distribute any material that is defamatory, abusive, offensive, or violates any third-party rights.

  • Impersonate any person or entity or falsely represent your affiliation with any person or entity.

6. Termination of Account

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms. Upon termination, you must cease all use of the Site, and we may revoke your access to certain services or features.

Page 3: Products and Services

7. Product Information

We make every effort to provide accurate product information, including pricing, descriptions, and images. However, we cannot guarantee that all details on the Site are error-free. We reserve the right to correct any mistakes, inaccuracies, or omissions and to update product information when necessary.

  • Pricing: All prices are listed in Australian dollars (AUD). Taxes, shipping fees, and other charges will be added to the price at checkout.

8. Availability of Products

We cannot guarantee the availability of all products listed on our website. If a product is out of stock or unavailable, we will notify you as soon as possible. We reserve the right to limit the quantity of any product available for sale or refuse an order at our discretion.

9. Order Acceptance and Confirmation

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance. Mfai Market reserves the right to cancel or refuse an order for various reasons, including product unavailability or suspected fraud.

Page 4: Pricing, Payments, and Shipping

10. Pricing and Payment Methods

  • Pricing: All prices listed are in AUD and are subject to change without notice. The final price will be displayed at checkout, including applicable taxes and fees.

  • Accepted Payment Methods: We accept payments via credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as outlined at checkout.

  • Payment Authorization: By providing your payment details, you authorize Mfai Market to charge your account for the total order amount, including taxes, shipping, and handling fees.

11. Shipping and Delivery

We offer shipping across Australia and internationally. Delivery times vary depending on your location and the shipping method selected during checkout. Mfai Market is not responsible for delays caused by third-party carriers or customs processes.

  • Shipping Fees: Shipping costs will be calculated during checkout based on the destination, size, and weight of your order.

  • Order Tracking: After your order has shipped, we will provide a tracking number so you can track the status of your delivery.

12. International Orders

International customers may be required to pay additional taxes, duties, or fees upon receipt of goods. These charges are beyond our control and are the responsibility of the customer.

Page 5: Returns, Refunds, and Exchanges

13. Returns and Refunds Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your product within [insert days, e.g., 30 days] of receipt for a refund or exchange.

  • Eligibility: To be eligible for a return or refund, the product must be in its original condition and packaging. Some items may be excluded from returns for hygiene or safety reasons.

  • Return Process: To initiate a return, contact us at [insert email or phone number]. We will provide instructions on how to return the product.

  • Refunds: Once we receive the returned item, we will process your refund within [insert number of days, e.g., 14 days]. Refunds will be issued to the original payment method.

14. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within [insert number of days] of receiving the item. We will either offer a replacement or a full refund, depending on your preference and product availability.

Page 6: Privacy and Data Protection

15. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] [insert link] for detailed information on how we collect, use, and protect your personal data.

  • Data Collection: We collect personal information such as your name, address, and payment details to process your orders and improve your shopping experience.

  • Data Security: We employ security measures to protect your personal data from unauthorized access or disclosure.

Page 7: Disclaimers and Limitation of Liability

16. Disclaimer of Warranties

The products and services on Mfai Market are provided "as is" and "as available." We make no warranties or representations, express or implied, regarding the accuracy, completeness, or reliability of the Site or the products offered.

17. Limitation of Liability

To the fullest extent permitted by law, Mfai Market shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.

Page 8: Governing Law and Dispute Resolution

18. Governing Law

These Terms are governed by the laws of the state of [insert state], Australia. Any disputes related to these Terms will be resolved in the courts of [insert location].

19. Dispute Resolution

In the event of a dispute, you agree to attempt to resolve the matter informally through negotiation or mediation before resorting to legal action. If a resolution cannot be reached, the dispute will be submitted to binding arbitration.

Page 9: Miscellaneous

20. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. The updated Terms will be posted on this page with the date of the most recent revision.

21. Contact Us

If you have any questions about these Terms and Conditions or your experience with Mfai Market, please feel free to contact us:

 

OTHER TERMS AND CONDITIONS: 

1. Acceptance of Terms Upon Purchase

By purchasing any product on Mfai Market, you automatically agree to these Terms and Conditions. This agreement takes effect immediately upon completing your order and submitting payment. The act of purchasing signifies your full understanding and acceptance of all the terms outlined here, including but not limited to product information, shipping policies, returns, and privacy practices. If you do not agree to these Terms and Conditions, please refrain from making any purchases on our website.

2. Gift Card Terms and Conditions

2.1. General Terms

  • Issuance: Gift cards are issued by Mfai Market and can be purchased in various denominations, as available on the Site. Gift cards can be used to purchase goods and services on www.mfaimarket.com.

  • Non-Refundable: Gift cards are non-refundable and cannot be redeemed for cash, except as required by law. Once purchased, the amount on the gift card cannot be refunded, exchanged, or returned.

  • Validity Period: Gift cards are valid for a period of [insert period, e.g., 12 months] from the date of purchase, unless otherwise stated. Any remaining balance on the gift card after the expiration date will be forfeited, and Mfai Market will not be liable for any lost value.

  • Non-Transferable: Gift cards are non-transferable and are intended solely for the use of the person or entity to whom they are issued. They cannot be resold, exchanged, or transferred for any other form of payment or product.

2.2. Use of Gift Cards

  • Payment Method: Gift cards can be used as a payment method for purchases on Mfai Market, either partially or in full, provided the total amount of the order does not exceed the balance of the gift card. If the value of the order exceeds the balance on the gift card, the remaining balance must be paid using another payment method.

  • No Cash Value: Gift cards are not redeemable for cash. The value of a gift card can only be used to purchase items on Mfai Market.

  • Partial Redemption: If the value of the order is less than the value of the gift card, the remaining balance will stay on the gift card and can be used for future purchases.

  • No Expiry on Gift Card Balance: While gift cards themselves have an expiration date (as stated above), any remaining balance on a gift card will not expire and can be used toward future purchases until the card’s validity period ends.

2.3. Lost or Stolen Gift Cards

  • Responsibility: Mfai Market is not responsible for lost or stolen gift cards. If your gift card is lost or stolen, we may, at our discretion, replace it provided that the gift card’s details (e.g., card number, purchase receipt) are provided and verified.

  • No Liability: We are not liable for any unauthorized use of a lost or stolen gift card. The cardholder assumes all responsibility for safeguarding their gift card details.

2.4. Gift Card Promotions

  • Promotions and Discounts: From time to time, Mfai Market may run promotions or provide discount codes for gift card purchases. These promotions may have additional terms and conditions, which will be outlined at the time of the promotion. Gift cards purchased using promotional discounts may be subject to different terms, including restrictions on their use.

  • No Combining with Other Offers: Unless explicitly stated, gift cards cannot be combined with other offers, discounts, or promotions on Mfai Market.

2.5. Refunds on Gift Card Purchases

  • Non-Refundable: Gift card purchases are non-refundable. Once a gift card has been purchased, it cannot be returned or exchanged for a cash refund, except as required by law.

  • Refunds on Purchases Made with Gift Cards: If you return a product that was purchased using a gift card, you will receive a refund for the product in the form of store credit, or the remaining balance may be credited back to the gift card, at Mfai Market’s discretion.

2.6. Fraudulent Activity

Mfai Market reserves the right to cancel or invalidate any gift card if fraudulent activity is suspected in the purchase, redemption, or use of the gift card. In the case of suspected fraud, we may require verification before processing any orders made with gift cards.

2.7. Amendments to Gift Card Terms

We reserve the right to change or amend these Gift Card Terms and Conditions at any time, without prior notice. Any changes will be posted on this page, and the updated date will be noted. By using or purchasing gift cards, you agree to these updated terms.

IMPORTANT NOTES (ALSO PART OF THE TERMS AND CONDITIONS):

3. Partner Stores and Website-Specific Rules

3.1. Priority of Partner Store Terms and Conditions

While these Terms and Conditions apply to your use of Mfai Market and its services, we acknowledge that some products or services may be provided by our partner stores. In such cases, the terms, conditions, and policies set forth by these partner stores will take precedence over the terms outlined in this document.

  • Partner Store Terms: When purchasing products from a partner store via Mfai Market, the partner store’s own terms and conditions, including those relating to returns, exchanges, product warranties, and shipping, will apply. These terms may differ from the policies of Mfai Market, and any inconsistencies between this document and the partner store’s rules will be resolved by adhering to the partner store’s terms.

  • Product-Specific Rules: If a product offered on Mfai Market comes with specific terms or requirements dictated by the partner store or brand, those rules will supersede any conflicting information provided in these Terms and Conditions.

3.2. Website-Specific Rules

In addition to our Terms and Conditions, Mfai Market may have rules or policies that are specific to the website, including but not limited to:

  • Promotions and Discounts: Any promotional offers, discounts, or limited-time sales that are listed on our website may have specific terms and conditions attached. These rules will supersede any conflicting provisions in these Terms and Conditions.

  • Gift Cards: As outlined in the Gift Card Terms section, if there are any differences between the general gift card terms in this document and any specific gift card rules posted on the website (such as special promotions, usage restrictions, or expiration details), the terms published on the website will take priority.

  • Shipping and Returns Policies: In cases where there are variations between the general shipping and return policies in these Terms and those detailed on specific product or promotional pages, the policies stated on the relevant webpage will govern the transaction.

3.3. Resolution of Conflicts

In the event of a conflict between these Terms and Conditions, partner store rules, and specific webpage terms:

  • Partner Store Policies Take Precedence: For transactions involving products or services provided by third-party partner stores, the partner store’s terms will take precedence.

  • Website-Specific Terms Overrule General Terms: For any product or service listed directly on Mfai Market, the specific terms displayed on the product page or promotional page of the website will override any general rules set forth in this document.

By continuing to use Mfai Market, you acknowledge and agree that you will adhere to the specific terms of the relevant partner store or the particular rules presented on our website in case of any discrepancies.

Mfai Market
Email: support@mfaimarket.com
Phone: 0404 987 403
Address: QVB LEVEL 2, Shop 2-037/455 George St, Sydney NSW 2000